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Investor Charter

The rights and responsibilities of mutual fund investors, and the services you can expect.

Last updated:

SEBI has issued an Investor Charter for mutual fund investors. The full text is available on the SEBI and AMFI websites. A summary is given below.

Vision and mission

To make investing in mutual funds simple, transparent and fair, to build investor trust, and to help investors achieve their financial goals through informed decisions.

Services you can expect

  • Help with KYC and account opening.
  • Processing of purchases, redemptions, switches, SIPs, STPs and SWPs.
  • Updating of your personal details, bank account and nominee.
  • Account statements and capital gains statements.
  • Clear information about schemes, risks and costs.

Rights of investors

  • To receive scheme-related documents and information before investing.
  • To receive account statements and confirmation of transactions within the prescribed time.
  • To receive redemption proceeds and dividends within the prescribed time, and compensation for delay where applicable.
  • To be informed of changes in the fundamental attributes of a scheme and to exit without exit load in such cases.
  • To nominate, and to change your nominee.
  • To have your information kept confidential.
  • To have grievances redressed in a timely manner.

Responsibilities of investors

  • Read scheme-related documents carefully and understand the risks before investing.
  • Complete KYC and keep your contact details, bank details and nomination up to date.
  • Invest through proper banking channels; never pay cash or pay into an individual’s account.
  • Check your account statements and report any discrepancy promptly.
  • Do not share passwords or OTPs with anyone.

Do’s and don’ts

Do

  • Deal only with AMFI-registered distributors and check their ARN.
  • Invest according to your goals, time horizon and comfort with risk.
  • Review your investments periodically.

Don’t

  • Don’t be led by promises of assured or unusually high returns.
  • Don’t sign blank forms.
  • Don’t invest on the basis of tips or rumours.

Grievance redressal

If you have a complaint, see our grievance redressal page for the steps and timelines.